Refund policy

Return and Refund Policy

At Navin Organic, we strive for your complete satisfaction with our organic products. Please review our return and refund policy to understand your rights and responsibilities when making a purchase.

Eligibility for Returns:

  • Products eligible for return must be unused, undamaged, and in their original packaging.
  • Returns accepted within 5 days from the purchase date.
  • To initiate a return, proof of purchase or a receipt is required.

Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed via the original payment method.
  • Please allow 5-10 business days for the refund to be reflected in your account, depending on your bank or card issuer's policies.

Damaged or Incorrect Items:

  • In the rare event that you receive a damaged or incorrect item, please contact us immediately.
  • We will provide instructions on returning the item or arranging for a replacement or refund.

Order Cancellation and Refusal:

  • At Navin Organic, we retain the right to cancel or decline acceptance of any order for various reasons. These reasons encompass, but are not confined to, instances where stock is unavailable, pricing inaccuracies occur, there are discrepancies in informational details, or issues arise with the personal/financial information provided by the customer.

Contact Us:

For any queries about our return and refund policy or to initiate a return, please contact us at:

Conditions:

Navin Organic reserves the right to refuse returns that don't meet the above criteria. Refunds are issued solely at Navin Organic's discretion.